BLOG
The incompressible position of the Spanish Government regarding the use of masks on board
Spain is the only country in the European Union that continues to require the use of a mask during flights that take off or land in our country. Our government´s position is incomprehensible and delays the recovery of our industry. It is important to remember that,...
Taking a look into the toll-free telephone numbers for customer service: can them be restricted so that only the passengers can use them?
The transposition of the modification of the European regulations regarding the assistance to passengers has raised doubts in our country. On this note we discuss how airlines should provide their telephone customer service. On 25th November 2011 Directive 2011/83/EU...
The readjustment of the competences of the Commercial Courts and its impact on airlines
The entry into force of the Act 7/2002, of 27th July, amending the Act 6/1985, of 1st July, of the Judicial Power changes the competence of the Commercial Courts establishing that the First Instance Court will now deal with passenger claims. This article will discuss...
Introducing Pionairlaw´s website
As a result of the effort and work of several weeks, this page has finally seen the light of day. We have worked very hard to make it useful for our clients. It is a digital reflection of our daily work, summarized in our claim or “surname”: New legal routes for...