por PionAirLaw | Jul 10, 2023 | Uncategorized
On 2nd June 2023, the new alternative dispute resolution procedure (“ADR”), as per Order TMA 201/2022¹, concerning passenger (“PAXs”) complaints arising from EC Regulation 261/2004 and EC Regulation 1107/2006² came into force. For this purpose, the Spanish Aviation...
por PionAirLaw | Jun 5, 2023 | Uncategorized
The incorporation of Directive (EU) 2020/1828 on representative actions for the protection of the collective interests of consumers¹, carried out through the Bill on representative actions for the protection of the collective interests of consumers (hereinafter, the...
por PionAirLaw | May 1, 2023 | Uncategorized
This newsletter examines some of the questions raised by the new ADR of the Spanish Aviation Safety and Security Agency (AESA). It will briefly outline its scope of application and analyse the suitability and feasibility of this new ADR mechanism in our legal system....
por PionAirLaw | Abr 26, 2023 | Uncategorized
On 7th March 2023, the Council of Ministers approved the Statute of the public business entity Enaire and the modification of the Statute of the Spanish Aviation Safety Agency (AESA) through Royal Decree 160/2023¹.This note will summarize these regulatory changes. Let...
por Admin | Dic 15, 2022 | Uncategorized
Spain is the only country in the European Union that continues to require the use of a mask during flights that take off or land in our country. Our government´s position is incomprehensible and delays the recovery of our industry. It is important to remember that,...
por Admin | Dic 2, 2022 | Uncategorized
The transposition of the modification of the European regulations regarding the assistance to passengers has raised doubts in our country. On this note we discuss how airlines should provide their telephone customer service. On 25th November 2011 Directive 2011/83/EU...
